The City of Campos del Río wants to inform its neighbors about the episode that occurred last Saturday, the 8th, in which the electric power supplier and marketer Iberdrola stopped serving for twelve continuous hours.
The City of Campos del Río wants to clarify that the institution is not responsible for this lack of supply that was caused by a breakdown of the company Iberdrola, damage outside the consistory.
Sharing with our affected neighbors, the inconvenience and setbacks caused by the lack of supply, from the first moment of being informed about the cut of the supply, the Government Team started immediately to make the necessary arrangements with the supplying company that He informed the City Council that the electricity supply would be restored by 4:30 p.m. on September 8, since mid-morning the technicians of the company were working on the repair of the breakdown and the restoration of the service.
In the early afternoon of September 8, and arrival the scheduled time of restoration of service, from the City of Campos del Río continued the necessary arrangements with the Iberdrola company to not fully restore the power supply and remain affected neighbors of different areas of the municipality.
Finally, in the early hours of the night, the City Council was able to confirm that the supply was fully restored and was waiting to receive from the company an explanation and detailed report in writing of the causes of the breakdown, which today He has not yet received.
The City Council of Campos del Río reminds its neighbors that they have at their disposal the toll-free number of Iberdrola Customer Service: 900 225 235 where they will be served and will be able to obtain more information while making the appropriate claims as consumers and customers of the company affected by the lack of service during the hours in which the damage extended last Saturday, September 8.
Finally communicate that the City of Campos del Rio for years in different meetings, is calling on the company Iberdrola to invest and improve the infrastructure and energy distribution equipment of those who are owners within our municipal area as the average line voltage that is not connected to each other, which causes a breakdown in the same, leaving no distribution service to other areas.
Waiting for a definitive solution to this circumstance and the company can provide a better service and a higher quality in it to the campers and camperas who are customers of this company.
At the same time, Iberdrola is urged to improve its infrastructures in small municipalities such as ours, in order to equate them as far as possible with the populations that have the largest population and extension of municipal boundaries.
Source: Ayuntamiento de Campos del Río